Privacy Policy
Midwest Specialty Pharmacy (“we,”“our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and with whom it is shared.
Information We Collect
When you interact with our website, pharmacy, or services, we may collect:
Personal Identifiable Information (PII): such as your name, date of birth, phone number, mailing address, and email.
Protected Health Information (PHI): such as prescriptions, medical history, physician information, insurance details, and treatment information.
How We Use Information
We use the information collected to:
Fill and process prescriptions
Communicate with patients, providers, insurers, and attorneys regarding pharmacy services.
Manage billing, collections, and reimbursement related to workers’ compensation, personal injury, or insurance claims.
Ensure compliance with applicable laws, regulations, and carrier requirements.
Improve our services and patient experience.
How Information is Shared
Your information is not sold, rented, or shared with third parties for marketing or unrelated purposes. We only share your personal and health information with:
Your insurance carrier(s) for the purpose of processing claims.
Your attorney(s), if you are represented, for claim coordination.
Health care providers directly involved in your treatment.
No other parties will have access to your information without your explicit authorization, except as required by law.
SMS Consent
If you provide your phone number and consent to receive SMS/text messages: Messages may include prescription updates, billing notifications, or pharmacy-related information.
SMS consent is not shared with third parties or affiliates.
You may opt out of SMS communications at anytime by replying “STOP” or following instructions provided in the message.
Your Rights
As a patient, you have the right to:
Request a copy of your personal and health information.
Request corrections to your information.
Withdraw consent to communications where applicable.
File a complaint if you believe your privacy rights have been violated.
Security
We maintain administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, disclosure, or misuse.
Policy Availability
For transparency, this Privacy Policy is:
Linked near all consent language on our website forms.
Available in the footer of every page on our website for easy access.
Updates to this Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with revised terms.
Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us:
Midwest Specialty Pharmacy
712 N Dearborn, Suite 3A
Chicago, IL 60654
Phone: (312)690-4585
info@scriptcentral.com